| |
|
|
|
Info Desk software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.
The main characteristic of Info Desk are:
- Staff Personalization: each staff member can change certain points of his/her account to suit his/her needs.
- Staff Permissions: you can assign your staff members to separate departments;
- Email Forwards: the system can forward a copy of a ticket and you can use it with a provider that supports Email->Pager gateway to send notifications directly to your pager;
- Ticket statistics: the staff administrator can get any information about ticket status and staff members (number of open / closed / served tickets etc.).
For Info Desk Administrators:
- Runs on Apache/IIS - no proprietary web servers;
- Easy-to-use menus for managing reps, departments, categories, priorities and
statuses;
- Runs on with mySQL database;
- Built-in reports for keeping track of problems, users and support reps;
- Configurable email messages;
- Easy customizable pages to fit your organizations needs. |
| « read more about Info Desk 1.4 |
|
|
RECOMMENDED DOWNLOADS IN THIS CATEGORY
|
|
|
|
| » ProxyInspector for WinGate - 25 users license 2.x
|
| ProxyInspector for WinGate is a cost-effective solution for analysis of your corporate Internet connection usage. It works with popular WinGate proxy server to retrieve from its log-files comprehensive information about you employees` behavior on the Inte ... |
|
| Advsoft.info | 0 | Win 95/NT/2000/98/ME | $129 | Downloads: 1346 |
| Date added: Sep 25, 2005 |
» Details |
|
|
| » ProxyInspector for WinGate - 50 users license 2.x
|
| ProxyInspector for WinGate is a cost-effective solution for analysis of your corporate Internet connection usage. It works with popular WinGate proxy server to retrieve from its log-files comprehensive information about you employees` behavior on the Inte ... |
|
| Advsoft.info | 0 | Win 95/NT/2000/98/ME | $149 | Downloads: 1232 |
| Date added: Sep 25, 2005 |
» Details |
|
|
| » ProxyInspector for WinGate - Unlimited users license 2.x
|
| ProxyInspector for WinGate is a cost-effective solution for analysis of your corporate Internet connection usage. It works with popular WinGate proxy server to retrieve from its log-files comprehensive information about you employees` behavior on the Inte ... |
|
| Advsoft.info | 0 | Win 95/NT/2000/98/ME | $249 | Downloads: 1296 |
| Date added: Sep 25, 2005 |
» Details |
|
|
| » Ordix Mpack Lite Edition 1.00
|
| Ordix Mpack is a program to join and split multiple files. It provides an intuitive and user-friendly interface for joining or splitting of files. Although you can use Ordix Mpack to combine any types of files you like, it is specifically designed to comb ... |
|
| Ordix.com | 0 | Win 95/NT/2000/98/ME | $12.99 | Downloads: 1283 |
| Date added: Sep 25, 2005 |
» Details |
|
|
| » ProBot 2 (Single Computer License) 2.x
|
| Description: ProBot is a powerful and versatile workstation monitoring solution. This software generates the detailed event log that is kept securely in binary files. These files may be later refered by the system administrator or computer owner fo ... |
|
| Nethunter.cc | 0 | Win 95/NT/2000/XP/98/ME | $29.95 | Downloads: 1312 |
| Date added: Sep 25, 2005 |
» Details |
|
|
| » Restart Services ( 5 User Licenses ) 1.1
|
| Restart Services v1.1 is a perfect solution to protect services on WinNT4.0 or Win2000 server again failure. When any service in the watch list has stopped, Restart Services will notify the server administrator via email, or simply restart it immediately. ... |
|
| I-cable.com | 0 | Win NT/2000 | $59.99 | Downloads: 1466 |
| Date added: Sep 25, 2005 |
» Details |
|
|
| » Restart Services ( 10 Users Licenses ) 1.1
|
| Restart Services v1.1 is a perfect solution to protect services on WinNT4.0 or Win2000 server again failure. When any service in the watch list has stopped, Restart Services will notify the server administrator via email, or simply restart it immediately. ... |
|
| I-cable.com | 0 | Win NT/2000 | $109.99 | Downloads: 1367 |
| Date added: Sep 25, 2005 |
» Details |
|
|
| » Restart Services ( 20 Users Licenses ) 1.1
|
| Restart Services v1.1 is a perfect solution to protect services on WinNT4.0 or Win2000 server again failure. When any service in the watch list has stopped, Restart Services will notify the server administrator via email, or simply restart it immediately. ... |
|
| I-cable.com | 0 | Win NT/2000 | $169.99 | Downloads: 1343 |
| Date added: Sep 25, 2005 |
» Details |
|
|
| » Restart Services ( 50 Users Licenses ) 1.1
|
| Restart Services v1.1 is a perfect solution to protect services on WinNT4.0 or Win2000 server again failure. When any service in the watch list has stopped, Restart Services will notify the server administrator via email, or simply restart it immediately. ... |
|
| I-cable.com | 0 | Win NT/2000 | $299.99 | Downloads: 1369 |
| Date added: Sep 25, 2005 |
» Details |
|
|
| » Restart Services ( Site License ) 1.1
|
| Restart Services v1.1 is a perfect solution to protect services on WinNT4.0 or Win2000 server again failure. When any service in the watch list has stopped, Restart Services will notify the server administrator via email, or simply restart it immediately. ... |
|
| I-cable.com | 0 | Win NT/2000 | $599.99 | Downloads: 1332 |
| Date added: Sep 25, 2005 |
» Details |
|
|
|
|
| |
| Tamos.com | 0 | Win 95/NT/2000/XP/98/ME | $279 | Downloads: 1258 |
| Date added: Sep 25, 2005 |
» Details |
|
|
| » IISTracer monitoring tool - site license 1.0
|
| IISTracer is a real-time monitoring tool for Microsoft IIS, which will show you what is happenning on ther server right now. IISTracer shows a state of running scripts (.asp, .php, .cgi, ...), applications (.dll, .exe, ..) and a big downloads (.mp3, .zip, ... |
|
| Pstruh.cz | 0 | Win 95/NT/2000/98/ME | $490 | Downloads: 1375 |
| Date added: Sep 25, 2005 |
» Details |
|
|
| » ConnWatch v2.0 2.0
|
| Have you ever wondered how fast your network or modem is? Although all networking adapters and modems have a nominal speed, in practice however these values may totally differ. These specifications are only of theoretical nature and could hardly be reache ... |
|
| Connwatch.com | 0 | Win 95/NT/2000/98/ME | $15 | Downloads: 1368 |
| Date added: Sep 25, 2005 |
» Details |
|
|
| » Info Domain Questor 1.05
|
| As of October 1, 2001 Internet users have the opportunity to register a new top-level domain - Info. Info is also a truly global name which means the same thing in numerous languages. Did you know that over 23 million .com names have already been register ... |
|
| Internet-soft.com | 0 | Win 95/NT/2000/XP/98/ME | $59.95 | Downloads: 1256 |
| Date added: Sep 25, 2005 |
» Details |
|
|
| » ProxyInspector for WinRoute - 25 users license 2.x
|
| ProxyInspector for WinRoute is a cost-effective solution for analysis of your corporate Internet connection usage. It works with popular WinRoute firewall to retrieve from its HTTP proxy & mail servers log-files comprehensive information about you employe ... |
|
| Advsoft.info | 0 | Win 95/NT/2000/98/ME | $129 | Downloads: 1324 |
| Date added: Sep 25, 2005 |
» Details |
|
|
| » ProxyInspector for WinRoute - 50 users license 2.x
|
| ProxyInspector for WinRoute is a cost-effective solution for analysis of your corporate Internet connection usage. It works with popular WinRoute firewall to retrieve from its HTTP proxy & mail servers log-files comprehensive information about you employe ... |
|
| Advsoft.info | 0 | Win 95/NT/2000/98/ME | $149 | Downloads: 1297 |
| Date added: Sep 25, 2005 |
» Details |
|
|
| » ProxyInspector for WinRoute - Unlimited users license 2.x
|
| ProxyInspector for WinRoute is a cost-effective solution for analysis of your corporate Internet connection usage. It works with popular WinRoute firewall to retrieve from its HTTP proxy & mail servers log-files comprehensive information about you employe ... |
|
| Advsoft.info | 0 | Win 95/NT/2000/98/ME | $249 | Downloads: 1313 |
| Date added: Sep 25, 2005 |
» Details |
|
|
| |
| Alknet.com | 0 | Platform independent | $99 | Downloads: 1290 |
| Date added: Sep 25, 2005 |
» Details |
|
|
| |
| Alknet.com | 0 | Platform independent | $298 | Downloads: 1317 |
| Date added: Sep 25, 2005 |
» Details |
|
|
| |
| Alknet.com | 0 | Platform independent | $99 | Downloads: 1185 |
| Date added: Sep 25, 2005 |
» Details |
|
|
|
|
| |
