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CodecSoft is a standalone piece of software, operating on a single workstation which allows recording basic activities normally happening in a GSM Service Centre throughout the working day, such as repair & unlock activities along with the customer information for each activity.
Once all the information has been entered, the software automatically creates a receipt for you to give to the customer. Each job entered into the software gets its own job ID, making it easier for you to track the phone throughout the repair process.
When the repair has been processed, the software then automatically creates an invoice. If your shop requires identification from the owner of a phone, or a proof of purchase before you service their handset then there is an option to input such information. This feature is also present in the module which handles the purchasing of phones from customers.
CodecSoft complies with latest UK regulations of the Crime Prevention Police Unit regarding recording any repairs/unlocks/purchases/sales of mobile phones and related products or services.
The software gives you the ability to digitally record information when purchasing or servicing phones. You can log information such as their name, address, telephone number and with the use of a digital camera/webcam take a photograph of the customer.
All of the forms created by the software have the option for a company disclaimer. This can cover information regarding payment for services, who is liable in the event of a handset becoming blacklisted and confirmation of ownership. All of which can be modified easily to suit your shops requirements.
CodecSoft has bar code scanner features and comes initialized with more than 600 phone models all with pictures, 46 of the most common faults, 30 service actions, different quality grades, different GSM operators and ID proof types. CodecSoft comes with free technical support. Submit your inquires to support@codectelecom.com |
| « read more about CodecSoft GSM Service Management 8.11 |
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